In case you’ve never had a web hosting account or you’re changing companies and the new one employs an account management tool that you haven’t seen so far, you may get bewildered about how to accomplish a certain operation in your account or on your personal computer. This is why, a lot of web hosting providers have created a knowledge base, which encompasses the most common inquiries and challenges pertaining to their platform, rather than including only some general facts. Such a knowledge base will help you find the needed info swiftly and effortlessly, so you will not need to dedicate both time and energy to issues that might require something as simple as hitting a button or selecting a checkbox. Thus, not only can you get stuff done, but you can also learn a lot of new and helpful details, both about the way you can manage your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Web Hosting

If you have purchased your very first web hosting plan through our company or have moved your site over to us, you’ll grow familiar with our platform and our in-house built Hepsia Control Panel very quickly as we have prepared an elaborate online knowledge base where you can find all the info that you could ever need – both general info with regards to the hosting service as a whole and more concrete info about the separate features that you can use and the obstacles that you can come across. The articles themselves are available in 2 places. The full article collection can be accessed via the Control Panel’s Help section. You can access relevant articles about the different features in each Control Panel section too. You can find out how to accomplish just about everything, from creating an .htaccess file to administering an electronic mailing list, and all the articles feature in-depth guidelines, so you will never become puzzled on account of an unclear text. Certainly, if you confront a more specific problem and you don’t find an adequate solution in our knowledge base, you can contact our customer care staff representatives 24/7.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers come bundled with a comprehensive article library where you can find any information that you may require about our hosting services or about the Hepsia hosting Control Panel that we use. We have prepared it on the basis of the feedback that we have received from our customers throughout the years and, as a result, our articles tackle particular issues that you may run into and propose the best way to recover them, for example getting an HTTP 500 error message or being unable to send emails from your PC although you have the right settings. The articles are available in each and every section of the Control Panel and you can browse them at any given time. They can help you boost your knowledge not only about our services, but also about the hosting service in general, as they include comprehensive instructions and general info such as what file access permissions or cron jobs are.