If you've ever had a web hosting account before or you've dealt with any other online service, you're probably well aware from your own experience that for certain things it is better to talk to a live person over the phone than to exchange support tickets or e-mail messages. In order to know more about a service before you order it or when something small-scale has to be done, for instance, it'll be much easier and quicker to do it real-time. If you are able to talk with representatives by phone, it's also very likely that you are dealing with an actual website hosting supplier, not a reseller. The level of support that you will get on the telephone may differ between different providers - from common issues to dedicated technical support. Typically most of the suppliers supply pre-sales assistance and 1st level telephone support, while more complicated tech matters are resolved through email or tickets.

Phone Support in Web Hosting

If you choose to take advantage of one of our Linux web hosting, you will be able to connect with our support team via phone for 14 hours per day. We can assist you in choosing the perfect plan for your sites since we are aware that it's better to discuss such issues with a live person. In case you already own an account, we can help you with your sales/billing questions and general issues, even with some technical matters which do not involve too much time or escalation to an administrator because it is more appropriate to open a ticket for time-consuming matters so as to have the entire correspondence in one place. We now have phone numbers in the US, Great Britain and Australia, so you'll be able to call the one you prefer and talk with our agents.

Phone Support in Semi-dedicated Servers

Every time you need more details for the Linux semi-dedicated service that we offer, you have the option to call any of the three support lines we have across the globe - in the U.S.A., the United Kingdom and Australia. By doing this, you are able to check in advance if our solutions will be suitable for your websites. If you're already our client and you've got a semi-dedicated account, you are able to reach us on the phone for fourteen hours every day about any billing or general matters. For strictly technical matters you're able to employ our ticketing system in order to get in touch with our tech support as someproblems just require more time to be solved, still we can help you on the phone with quite a lot of minor technical issues as well, saving you efforts and time.