Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • The Help section integrated into your Web Control Panel offers a collection of help articles and commonly asked questions. Aimed toward fixing any common problem that you might have, they are contributed by our support team of well–trained technicians.

  • Top quality support service

  • Educational Video Clips

  • For all of you who would rather find out how to remedy a commonly experienced issue by watching an instructional video, we have added a compilation of video tutorials to our Web Control Panel. All the instructional video clips are brief and easy to comprehend. They offer visual presentations of various web site administration activities.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 customer service and include a sixty–minute support ticket response time guarantee. Our capable technical support engineers will be online for you 24x7x365 and will fix any problem that you might chance upon within less than sixty minutes after the technical support ticket submission. In most instances, an answer will be provided to you in less than twenty minutes.