1 hour ticket response
Fast assistance is our topmost priority and this is why we’ve got a team of proficient support engineers who are eager to provide a quick answer to any question that you might possibly have. Just open your technical support ticket from your Web Control Panel and we will reply within one hour at the latest. Actually, we strive hard and aim for a 20–minute client support ticket response time.
A Premium–Quality Help Desk Support Service
Each member of our customer support staff has many years of experience in the Linux web hosting realm and the vast majority of them have worked for us for at least five years. They all are prepared to answer all your queries in the most efficient manner possible.
An Easy–to–Navigate Help Section
In the Web Control Panel you will find an easy–to–navigate Help Center section where you can get quick tips on how to use our hosting services. You can get the answers to your queries in our F.A.Q. library, see more information in the web hosting account management articles or check the educational video tutorials.