Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Each ticket that you post to the tech help and support Dept will be replied to in less than 60 minutes. The standard problems are going to be responded to asap. Yet, if the support inquiry you have posted calls for help from a proficient administrator, we are going to address the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Top–quality Client Assistance Service

  • We offer round the clock technical assistance through a turbo–fast ticketing platform built into your Control Panel. You’ll be able to contact us all the time about any of the software packages that come pre–installed on your virtual server, this includes the selected Linux distribution, the server management panel and our in–house designed Web Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Web Control Panel that will come totally free with the virtual server, you will find an insightful Help section, which incorporates everything you should be informed about when supervising your sites and programs. We have integrated a wide selection of how–to reports and video courses that show the general website administration responsibilities in an easy–to–understand manner.