Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering good quality support on time is our high priority, so that we backup each Linux web hosting plan with a one hour ticket reply warranty. When you fill in a ticket or drop a message, our user help and support staff will do all they could do to generate the most appropriate remedy for your case and to supply you with information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our staff of consultants will undoubtedly be on–line for you 24x7x365 to react to all of your requests and to take care of any matter that you might have. You will be able to post a customer assistance ticket from your Web Control Panel or drop an e–mail message anytime. Furthermore, on business days, you can easily phone us or make use of the live chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • MytimeHosting’s Control Panel supplies a substantial knowledge base that is built into all parts. In each section, you will find a Help press button that will load for you a group of step–by–step lessons on how to employ a specific element or complete a certain action. Furthermore, we have produced course video tutorials so you can get a better idea of the Control Panel’s interface.