Live Chat Support

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A live chat is one of the methods of communication supplied by some web hosting suppliers as a part of their support services. Determined by the supplier, the chat can be used for billing, pre-sales and/or technical assistance. This method of communication is quicker than a support ticket and it will make it less likely to misspell or misunderstand something as compared to a telephone call with an agent. Furthermore, if the problem that you experience needs some time to be examined and taken care of, you'll be able to do something different in the meantime instead of just waiting, as you'd have to do when you call. Also, you can employ a live chat support service free of cost as long as you have Internet accessibility even when your website hosting provider is situated in another country and they don't have a local telephone number you can call.

Live Chat Support in Web Hosting

As part of the support services that we offer for all our Linux web hosting, we now have live chat support that is available each and every day, even on holidays. You can contact us regardless of whether you already own an account or not, because we will assist you with all kinds of things, ranging from supplying you with common info on our services if you aren't our customer yet and you're considering to purchase one of the packages, to helping you with installing an e-mail account in an email client. Part of the issues are more complicated and time-consuming, and you will have to use the ticketing system which is incorporated into our Hepsia hosting Control Panel, but we can save you precious time and help you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Servers

We provide live chat support as a part of our services, so if you have any questions about our Linux semi-dedicated service, you're able to talk with our customer care team at any moment no matter if you have already purchased an account or not. Generally, the chat service is intended for billing, pre-sales and common questions and difficulties, but we will help you with quite a lot of tech questions too. We can help you select the right package for your websites in case you do not have an account yet, we can answer any kind of billing questions or concerns you may have or we can assist you with installing your new email address on your personal computer or smartphone - all the aforementioned will be done in a timely manner as our live chat service is accessible all day long, every day. Any time you need help, you're able to talk to an agent and save a long time.